Operations Manager BWTS

General

The Operations Manager BWTS will be responsible for driving the growth and success of the BWTS Operations. The Operations Manager is responsible for sales revenue and conversion of customer requests to orders and also contributes to the commercial and technical business development of the BWTS business line.

The Operations Manager will cooperate closely with the spares Sales & Procurement team, the Commercial team and the Technical Services team and will report to the COO.

The position will be based in Chennai India.

Description

Leading a team of Project Managers to fulfill BWTS service projects.
Managing and executing the process of sales operations, coordination of the execution of the BWTS jobs by our Service Engineers and the final administration including invoicing to the customer.
Creating an environment which encourages and inspires the team to be their best: responsive to customers and internal stakeholders focused on driving results to meet the organizational goals and objectives.
Continuously identifying process gaps and seeking to enhance productivity and service quality to achieve operational excellence.
Contribute to the commercial and technical development of the business line of BWTS for Mr. Marine in cooperation with the Commercial team and the Technical Services team.

Requirements

Experience: Minimum 6+ years of progressive experience in the maritime services industry with a proven track record in management/leadership.
Sector Depth: must be embedded in the Marine service market with a professional network across the Asia Pacific region.
Specialization: Demonstrated strong experience in Testing, Inspection, and Certification (TIC) procedures in the BWTS market is required.
Technical Education: Requires a Bachelor’s degree in Technical Marine Education (or a related engineering/maritime technical field).

Competencies

Excellent operational and commercial experience and skills.
Excellent management and organisational skills.
Good communication skills (clear and strong, with empathy).
Ability to think creatively.
Strong analytical, logical and problem-solving skills.
Eagerness for detail.
Proactive, knows how to prioritise, efficient and focused on action.
Independent, positive person.
Thinking in solutions, not in problems.
Good understanding and empathy for international culture differences.

Application Process

Note The application process may slightly vary for each individual candidate.

What do you like most about working at Mr. Marine?

Shikin Jaafar

Operations Director

What I absolutely love about working at Mr. Marine is being surrounded by a team of incredibly talented individuals. Every day, I have the opportunity to learn something new from each and every one of my colleagues. It’s like being in a constant state of growth and discovery, and I thrive on that.

Vasiliki Kostoula

Team Leader

What I like most about working at Mr. Marine is the inclusive environment we have meticulously built over the years. It is a place where I can genuinely be my true self, and where every individual’s voice and perspective are valued. The knowledge that all opinions matter promotes a culture of open communication, collaboration, and mutual respect. Moreover, I appreciate how our leadership actively fosters an environment where diversity is celebrated and differences are seen as strengths.

Sara Bernardi

Chief Commercial Officer

I love the vibrant, youthful energy that prevails in our team. We are a diverse group of individuals from different backgrounds and cultures, coming together with a shared enthusiasm and passion for what we do. This dynamic mix of personalities and perspectives creates a stimulating and engaging work environment that I truly enjoy. There’s an inherent drive to continuously improve and deliver exceptional results, which keeps us motivated and inspired.

Mihnea Radulescu

IT Manager & SAP Project Manager

There are many things I enjoy about working at Mr. Marine, but two of the most notable would be the dynamic, fast-paced international atmosphere, and the dedicated and passionate team members. The diversity of cultures and perspectives allows for fresh ideas, alternative ways of thinking and approaches to work. In addition, the people I work with are truly invested in their roles, and it is clear that they care about the success of the company and the impact of their work.

Yagmur Kantar

Senior Project Manager

What I cherish about working at Mr. Marine is the incredible opportunity to collaborate with colleagues from diverse backgrounds and cultures. Being part of an international team has enriched my professional experience in ways I never imagined. Working with colleagues from around the world has broadened my horizons and exposed me to different perspectives, ideas, and approaches to problem-solving. It’s a constant reminder that innovation knows no boundaries and that the collective intelligence of a global team can lead to remarkable outcomes.

Henri Baanen

Technical Manager

I love the variety of work and the speed of the business. After almost 15 years of being part of the Mr. Marine team, the “having fun” part of the business is still there for me.

Farah Shaik

Regional Manager India and South East Asia

What I love most about what I do is the constant opportunity for learning and growth that comes from solving customers’ challenges as part of a global team. Working with colleagues from different countries and cultures brings a wealth of diverse perspectives and approaches to the table. The shared sense of purpose and collaboration across borders creates a stimulating work environment.

Equal Opportunities Statement

Mr. Marine is an equal opportunity employer, in accordance with Dutch law. We are committed to creating a diverse and inclusive workplace that is free from discrimination and where all employees are valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, nationality, age, disability, or any other protected status under Dutch law.